Category Archives: William Isaacs

“The heart of dialogue is a simple but profound capacity to listen.” // William Isaacs

“Everywhere we look, myopic vision, petty misunderstandings, and small deceits escalate into gross, wasteful calamities that seem like they could be avoided if only people talk to each other  with a different kind of conversational presence…. The heart of dialogue is a simple but profound capacity to listen. Listening requires we not only hear the… Read More »

“For the most part, we see our conversations as….arenas to win points.” // William Isaacs

“Another word for ‘not thinking’ is “memory.” Human beings live out of their memories, insulated from direct experience. Memory is like a tape recording; it plays back a once-experienced reality that may or may not apply well to the current situation. Like a tape, memory is limited. The parameters of its responses are already set.… Read More »