“Everywhere we look, myopic vision, petty misunderstandings, and small deceits escalate into gross, wasteful calamities that seem like they could be avoided if only people talk to each other with a different kind of conversational presence….
The heart of dialogue is a simple but profound capacity to listen. Listening requires we not only hear the words, but also embrace, accept, and gradually let go of our own inner clamoring….
To listen is to develop an inner silence. This is not a familiar habit for most of us….
— William Isaacs (“Dialogue” The Art of Thinking Together”)